Corporate Planning and Risk Management

The Directorate is responsible for developing and coordinating the implementation of the Authority’s strategic plan, as well as overseeing the preparation and execution of performance contracts. It monitors and evaluates the Authority’s work plans to ensure effective implementation.

Additionally, the Directorate develops and manages the risk management framework while establishing quality standards to maintain operational excellence. It ensures compliance with systems and procedures, including ISO standards, to meet the Authority’s goals and objectives. Furthermore, the Directorate focuses on continuous quality improvement by monitoring performance and developing action plans for enhancements. Overall, its key functions include strategic planning, performance management, risk oversight, compliance, and quality assurance.

The Planning & Performance Management department is responsible for:

  1. Policy & Strategy Development – Coordinating internal policy development/review, corporate strategic planning, and government-aligned policy initiatives (MTP/MTPF).

  2. Project & Program Assessment – Conducting feasibility studies to evaluate economic viability.

  3. Performance Management – Developing performance contracts, work plans, and monitoring their implementation.

  4. Reporting & Evaluation – Maintaining a performance database, preparing quarterly/annual reports, and tracking strategic plan progress.

  5. Liaison Role – Acting as the link between the Authority and Performance Lead Agencies.

This ensures alignment with national goals and efficient organizational performance.

The Quality & Risk Management Coordination department is responsible for:

  1. Developing and implementing the risk management framework.

  2. Setting and monitoring quality standards for operations.

  3. Ensuring compliance with systems, procedures (including ISO), and work standards.

  4. Monitoring continuous quality improvement and creating action plans.

  5. Establishing performance measures and accountability metrics.

  6. Training staff on quality and risk management systems.

  7. Collaborating with other departments to ensure efficient workflows, quality programs, and compliance.

This department plays a central role in risk management, quality assurance, compliance, and operational efficiency within the Authority.